Terms & Conditions
Welcome to www.neelkanthpharmacy.com, the official e-commerce and wellness portal of Neelkanth Pharmacy India Pvt. Ltd. (“Neelkanth Pharmacy”, “we”, “us”, or “our”).
These Terms & Conditions govern your access to and use of our website, product purchases, distributor registrations, and customer support services. By using our website, you expressly agree to be bound by these terms. If you do not accept these terms, please discontinue using the website.
Eligibility & Account Registration
You must be at least 18 years of age and legally competent to enter into binding contracts under Indian law to register an account or place commercial orders on this website.
Users are responsible for ensuring all registration details provided (including billing/delivery address and phone numbers) are accurate, complete, and updated.
Product Orders & Pricing
All orders placed through the website constitute an offer to purchase our authentic Ayurvedic products subject to acceptance and stock availability. We make every effort to display accurate pricing in Indian Rupees (INR) inclusive of applicable taxes.
We reserve the right to limit order quantities, modify product formulations or packaging, and correct typographical pricing errors before shipment dispatch.
Payment Methods & Security
We accept major debit cards, credit cards, UPI, net banking, and authorized digital wallets through certified, encrypted payment gateways. An order confirmation with tax invoice details will be emailed upon successful payment.
Distributor & NGW Wellness Partners
Distributors registered under the Neelkanth Global Wellness (NGW) initiative agree to represent Neelkanth Pharmacy products with utmost ethical integrity, following official pricing guidelines and AYUSH compliance rules. Any unauthorized resale or misleading claims may result in immediate suspension of distributor credentials.
Prohibited Activities
Users agree not to:
- Use the website for any fraudulent, unlawful, or deceptive purposes.
- Attempt to breach website cybersecurity, inject malicious scripts, or reverse engineer platform features.
- Misrepresent identity or copy proprietary product images and descriptions.
- Engage in abusive conduct toward our customer support personnel or healthcare advisors.
Intellectual Property & Trademarks
All brand logos, trademarks (including "Neelkanth Pharmacy", "NGW Wellness", "Swarnaprashan"), packaging artwork, website design, and proprietary formulations belong exclusively to Neelkanth Pharmacy India Pvt. Ltd. No portion may be reproduced without prior written consent.
Limitation of Liability
To the fullest extent permitted by law, Neelkanth Pharmacy shall not be liable for indirect, incidental, or consequential damages resulting from website downtime, carrier delays, or misuse of products contrary to label instructions.
Governing Law & Legal Jurisdiction
These Terms & Conditions shall be governed by the laws of India. All disputes arising in connection herewith shall be subject to the exclusive jurisdiction of the competent courts in Jabalpur (Madhya Pradesh) or Mumbai (Maharashtra).